Privacy Policy

First Light Coaching LLC

Effective Date: April 2026

First Light Coaching LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jennapiche.com (the “Site”) or engage with our services.

By using our Site or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Site or services.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

Fill out contact forms or landing pages
Subscribe to our newsletter or communications
Register for webinars or events
Schedule consultations or coaching sessions
Process payments for services

This information may include:

Name
Email address
Phone number
Company name and job title
Payment information (processed securely through our payment processor)
Any other information you choose to provide

Automatically Collected Information

When you visit our Site, we may automatically collect certain technical information, including:

IP address
Browser type and version
Device information
Pages viewed and time spent on pages
Referring website

We use cookies and similar tracking technologies to analyze site usage and improve our services. This may include analytics tools such as Google Analytics and tracking pixels. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services
To communicate with you about our services, events, and content
To send you marketing communications (with your consent)
To process payments and transactions
To schedule and conduct coaching sessions or speaking engagements
To respond to your inquiries and provide customer support
To analyze usage and improve our website and services
To comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business and delivering services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information. Our current service providers include:

HighLevel: CRM, email marketing, and scheduling platform
Stripe: Payment processing
Zoom/Google Meet: Video conferencing for meetings and webinars
YouTube/Vimeo: Video hosting

Business Partners and Subcontractors

We may share your information with subcontractors or business partners who help us deliver our services, subject to confidentiality obligations.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to:

Comply with legal obligations
Protect and defend our rights or property
Prevent or investigate possible wrongdoing
Protect personal safety of users or the public

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

You have certain rights regarding your personal information:

Access and Correction

You have the right to access, update, or correct your personal information. You may contact us at any time to review or modify the information we hold about you.

Deletion

You may request that we delete your personal information, subject to certain legal exceptions. We will honor your request unless we have a legitimate business or legal reason to retain the information.

Marketing Communications

You may opt out of receiving marketing communications from us at any time by:

Clicking the “unsubscribe” link in any marketing email
Contacting us directly using the information below

Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to our services.

Do Not Track

Our Site does not currently respond to “Do Not Track” signals from browsers.

7. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. While we primarily serve clients in the United States, we comply with applicable data protection laws, including GDPR requirements for European visitors. By using our Site or services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

8. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know: You may request information about the personal information we have collected about you
Right to Delete: You may request deletion of your personal information
Right to Opt-Out: We do not sell your personal information
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: